Support

Frequently Asked Questions (FAQ)

Where can I find how-to videos for GatherPlace?

  • What are the teleconferencing instructions?
  • Enable VoIP and teleconferencing
  • How do I upgrade to a Premium Account?
  • How do I record my session?
  • How do I change my password?
  • Why do I hear music in a session?
  • How do I set up VoIP for my session?
  • How can I correct choppy audio in GP4?
  • Which IP Addresses and Ports does GP4 use?
  • Can I add a guest link to my web site?
System Requirements

  • View System Requirements

Knowledge Base (KB)

  • Go to Knowledge Base

Reference Guides (PDF)

  • Hosts on Mac
  • Hosts on Windows

Support Hours

Weekdays Monday to Friday
Hours 8:00 AM to 5:00 PM
Time Zone Eastern Time (USA)

Contact Us

Sales & Support located in the USA. Please have your phone PIN ready.

Phone +1 617-231-0345
Fax +1 603-804-6434
Email support@GatherPlace.net
Sales info@GatherPlace.net